2021

At Hospitality Broker Spain we strive to be able to bring our customers to a growing turnover and healthy returns. We do this with highly motivated and skilled partners. They do their work with passion and pleasure and that makes the difference! Our clients must be able to rely on us. We will provide our customers with maximum support through our services and they must be able to count on sound advice.

We work together with our clients to optimize the hospitality services. To do this we work for and with people. Your privacy is important to us.

In the privacy statement below, we would like to inform you about, among other things, how and for what purposes personal data are processed and how you can exercise your privacy rights.

Which personal data are collected?

HOSPITALITY BROKER SPAIN collects and processes various types of personal data.

When you use our services and / or activities or request a quote and / or information, HOSPITALITY BROKER SPAIN collects your contact details, such as name, position and e-mail address.

When you visit our website, HOSPITALITY BROKER SPAIN collects information such as the IP address, your surfing behavior such as the pages visited.

When you sign up for the newsletter, HOSPITALITY BROKER SPAIN collects your name, email address and job title.

When you contact us via the website or by email, HOSPITALITY BROKER SPAIN collects your contact details such as your name, email address and telephone number.

When we draw up a business plan on your behalf, HOSPITALITY BROKER SPAIN collects your contact details such as your name, e-mail address and telephone number, but possibly also your address and age.

When we mediate in financing on your behalf, HOSPITALITY BROKER SPAIN collects your contact details such as your name, e-mail address and telephone number, but possibly also your address and age and a copy of your ID.

When we mediate on your behalf in the purchase or sale of a property and / or exploitation, HOSPITALITY BROKER SPAIN collects your contact details such as your name, e-mail address and telephone number, but possibly also your address and age and a copy of your identity document.

For what purposes are personal data processed?

We process personal data for the following purposes:

to provide services;

for drawing up an offer for services; the processing of a request for information;

to be able to contact you and respond to the questions asked;

to be able to contact you to evaluate our services;

to inform you about services and offers of HOSPITALITY BROKER SPAIN and its affiliated companies;

to be able to send newsletters and invitations to events by e-mail;

to improve the website and services of HOSPITALITY BROKER SPAIN;

On what basis do we process your data?

We may not simply request or use your personal data. We only process your personal data if this is permitted on the basis of one of the principles of the General Data Protection Regulation.

We use your data when this is necessary for the conclusion of an agreement, for example as a client, employee, self-employed person or as an interim manager.

In addition, we process your personal data for our legitimate (business) interests. We must then be able to demonstrate that our interest in using your personal data outweighs your right to privacy. For example, we have a legitimate interest in using your personal data if we want to contact you and respond to the questions asked.

Finally, we process your personal data if there is a legal obligation.

In these cases, we do not ask you for permission to process the personal data. You can or object to this. HOSPITALITY BROKER SPAIN will not continue to process the personal data unless we can demonstrate a legal basis that outweighs your interests and rights.

In some cases, we ask for your permission to process your personal data, for example when you sign up for the newsletter. In that case, you have the right to withdraw your consent at any time by unsubscribing from the relevant newsletter in the unsubscribe link.

If HOSPITALITY BROKER SPAIN processes your personal data for a purpose other than that for which the personal data was collected, HOSPITALITY BROKER SPAIN will inform you and, where legally required, request permission.

Where do we store personal data?

We consider your privacy important and take the security of your personal data seriously. For example, the data is stored on secure servers of HOSPITALITY BROKER SPAIN or those of a third party.

How long are personal data kept?

HOSPITALITY BROKER SPAIN does not store personal data longer than is necessary for the above-mentioned purposes. The retention period depends on the purpose for which the personal data is used. After your personal data is no longer necessary, it will be deleted.

for drawing up an offer for services: offers are kept for 5 years after the offer has been issued;

the processing of a request for information or a request for correction of information is kept in file for a maximum of 5 years;

we will delete your personal data no later than 3 years after the termination of our business relationship;

relationship data to inform you about services and offers of HOSPITALITY BROKER SPAIN and its affiliated companies are stored for 5 years;

to improve the website and services of HOSPITALITY BROKER SPAIN; website is updated quarterly;

Who has access to your data?

Your personal data will not be shared with third parties, unless the exchange of data is necessary to meet your request and / or is necessary for the execution of our agreement with you or to comply with a legal obligation. Because we handle your personal data carefully, we conclude a legally valid processor agreement with external parties who have access to personal data. This is an agreement between us and the processor, which specifies how the processor should handle the personal data.

Issue based on legal obligations

Under certain circumstances, we are legally obliged to hand over your data to government authorities, such as the police, the judiciary or the tax authorities. We will only provide personal data when we are legally obliged to do so. We are not always permitted to inform you of such a deposit.

Auxiliaries

We sometimes engage an external party to carry out certain processing for us (eg a certain statistical analysis or to provide a mailing). In those situations, we will always make agreements with that third party about the use, security and confidentiality of data. The bottom line is that these third parties should never use your data for their own purposes.

Cookie statement

Cookies are small, simple text files that your computer receives when you visit our website. Cookies are used on almost all websites. The use of cookies is of great importance for the services of the website.

It is of course possible to block cookies or not to give permission. The way you can do this depends on the browser you are using. Do you not want cookies to be placed? Then you can easily disable the cookies via your browser.

When you disable cookies via the browser or block them in some other way, it may happen that certain services or elements of the site do not function or do not function optimally.

Google Analytics

In addition, this website uses Google Analytics. This is a web analysis service provided by Google Inc. (“Google”). Google processes your IP address and information about how you use this website. This information is generated by means of cookies on your computer and then transmitted to Google computers in the United States and stored there.

Google may provide this information to third parties if Google is legally obliged to do so or insofar as these third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to share the information obtained.

What are your rights?

You have certain rights when it comes to the processing of your data by HOSPITALITY BROKER SPAIN.

You have the right to:

request information about the personal data we hold about you;

to have your personal data supplemented, corrected or deleted; request an electronic copy of your personal data;

to object to the processing of your personal data based on a legitimate interest;

restrict your personal data;

to object to direct marketing.

To exercise your rights, you can send an email to info@hospitalitybrokerspain.com at any time.

Changing the privacy statement

HOSPITALITY BROKER SPAIN takes the protection of your personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via info@hospitalitybrokerspain.com.

It is possible that this privacy statement needs to be updated. The changes will be announced on this page. We therefore recommend that you regularly consult this privacy statement.

Questions

If you have any questions about the processing of your personal data or about this privacy statement, you can contact HOSPITALITY BROKER SPAIN at info@hospitalitybrokerspain.com